Privacy policy

Last updated: September 8, 2025

A Plain English Summary (The Short Version)

Your privacy is a top priority on this mission. This policy explains what personal information we collect, why we need it, and how we use it to improve your experience. We’ve done our best to make it clear and transparent. For the full legal details, please read on.

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This Privacy Policy describes how Rocket Fungi (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from rocketfungi.com (the "Site") or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use this information to communicate with you, provide and improve the Services, comply with legal obligations, enforce our terms of service, and protect the Services and our rights.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.

• Information We Collect Directly from You:

• Contact Details: Name, address, phone number, and email.

• Order Information: Name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account Information: Username, password, and security questions.

• Customer Support Information: Information you choose to include in communications with us.

• Information We Collect through Cookies and Tracking Technologies:

• We automatically collect certain information about your interaction with our Services ("Usage Data"). To do this, we use cookies, pixels, and similar technologies ("Cookies"). Usage Data includes information about how you access and use our Site, such as device and browser information, network connection, IP address, and other details.

• Information We Obtain from Third Parties:

• We may obtain information about you from third parties, such as vendors and service providers who collect information on our behalf. This includes companies who support our Site like Shopify and our payment processors who handle your payment information to fulfill orders.

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to fulfill our contract with you, including processing payments, fulfilling orders, managing your account, arranging shipping, and handling returns.

• Analytics, Marketing, and Advertising: We use your personal information for analytical and promotional purposes. Specifically, we use tools like Google Analytics, the Meta (Facebook & Instagram) Pixel, and the TikTok Pixel. These services use Cookies and similar technologies to help us:

• Understand our audience: We analyze how visitors use our Site to improve the user experience and our product offerings.

• Measure advertising effectiveness: We see how users interact with our ads to make our marketing more efficient.

• Deliver relevant ads: We show you advertisements for our products on other websites and social media platforms based on your past interactions with our Site (also known as "retargeting").

• Improve User Experience: To better understand how our users interact with our Site in real-time, we use Microsoft Clarity. This service helps us improve our offerings by creating heatmaps and recording anonymized user sessions. This allows us to see which parts of our Site are most engaging, identify potential usability issues, and ultimately create a better experience for you. This data is processed in a way that respects your privacy.

• Security and Fraud Prevention: We use your personal information to detect and prevent fraudulent, illegal, or malicious activity.

• Communicating with You: We use your information to provide customer support and improve our Services.

Cookies

Like most websites, we use Cookies on our Site. We use them to power and improve our Site, run analytics, and understand user interaction. We also permit third-party services (like Google, Meta, TikTok, and Microsoft) to use Cookies on our Site to tailor advertising and improve site functionality. Most browsers accept Cookies by default, but you can set your browser to remove or reject them. Please note that blocking Cookies may negatively impact your user experience.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

• With vendors who perform services on our behalf (e.g., payment processing, data analytics, fulfillment, and shipping).

• With business and marketing partners, such as those mentioned above, to provide services and advertise to you. These partners will use your information in accordance with their own privacy policies.

• With your consent or at your direction.

• With our corporate affiliates to run our business successfully.

• In connection with a business transaction (like a merger), to comply with legal obligations, or to protect our rights and the rights of our users.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with their personal information, please contact us to request its deletion.

Security and Retention of Your Information

No security measures are perfect, and we cannot guarantee “perfect security.” We recommend that you do not use insecure channels to communicate sensitive information to us. We retain your personal information for as long as necessary for the purposes for which it was collected, such as to maintain your account, comply with legal obligations, and resolve disputes.

Your Rights (Especially for EEA Residents)

Depending on where you live, you may have rights in relation to your personal information under the GDPR. These may include:

• Right to Access: To request access to the personal information we hold about you.

• Right to Delete: To request that we delete your personal information.

• Right to Correct: To request that we correct inaccurate personal information.

• Right of Portability: To receive a copy of your personal information and request we transfer it to a third party.

• Right to Opt-out of Targeted Advertising: To direct us not to process your information for "targeted advertising."

• Right to Withdraw Consent: Where we rely on consent, you may withdraw it at any time.

• Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority.

You may exercise any of these rights by contacting us using the details below. We will not discriminate against you for exercising your rights.

International Users

Please note that we may transfer, store, and process your personal information outside the country you live in (e.g., in the United States). If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at support@rocketfungi.com or contact us by mail at:

Sabiedrība ar ierobežotu atbildību Premium Longevity Supplements Jūras iela 21 - 7, Carnikava, Carnikavas pag., Ādažu nov., LV-2163, Latvia