Cancellation policy
Purchase Options & Cancellation Policy
At Rocket Fungi, we offer flexible purchase options to ensure you never run out of your daily "Rocket Fuel." By choosing our subscription model, you prioritize long-term performance while enjoying exclusive benefits.
1. Subscription Benefits
When you select the "Subscribe & Save" option, you receive a 20% discount on every order compared to a one-time purchase. Your chosen supplements will be automatically delivered to your doorstep every 30 days (or your selected interval).
2. No Long-Term Commitment
We believe in the power of our products, not in locking you into contracts.
-
You can cancel or pause your subscription at any time.
-
There are no hidden fees or cancellation penalties.
3. How to Cancel or Modify
Managing your mission is simple. You can change your delivery frequency, pause, or cancel your subscription through the following methods:
-
Customer Portal: Log in to your account on rocketfungi.com and navigate to "Manage Subscriptions."
-
Email Support: Send a cancellation request to support@rocketfungi.com at least 48 hours before your next scheduled billing date.
4. Billing & Payments
Your payment method on file will be automatically charged on the day the order is generated. If a payment fails, we will attempt to reach out to you to update your information before pausing the subscription.
5. Refunds on Subscription Orders
Our standard 14-day Refund Policy applies to subscription orders. Please note that canceling a subscription does not automatically refund an order that has already been processed or shipped. To return an unopened shipment, please follow the steps outlined in our Refund Policy.